The Importance of DevOps Team Structure
- Transforming infrastructure operations for a hybrid-cloud world
- Announcing Cloud Entitlement Visibility, Anomaly Detection, and Threat Correlation For AWS
- Visualize your entire cloud architecture
- Phase 3: Governance and Automation
- Kitchen Sink, a.k.a. “Everything SRE”
- An Infrastructure Organization Model
- Cloud architect
- Standardize processes
Prioritize communication, use visual collaboration, and standardize processes to align your team and get everyone on the same page. Focus on clarifying everyone’s roles and responsibilities to ensure expectations are understood and met. Complexity is a given when it comes to cloud management and it can often lead to misalignment, confusion, and miscommunication. Your cloud environment contains many moving parts with many people working at various levels.
Establish transparency across IT, business, and finance to understand the drivers of demand and their cost implications—and to monitor spend and usage at a granular level. They achieve this by setting policies, guidelines, and guardrails for proper usage and then enforcing them via socialization and manual or automated remediation actions. Enterprises are using a Cloud Center of Excellence to bring key stakeholders together, develop a centralized cloud strategy, and define best practices for decentralized execution. Processing – any operations performed on personal data, such as collecting, recording, storing, developing, modifying, sharing, and deleting, especially when performed in IT systems.
Transforming infrastructure operations for a hybrid-cloud world
Having a group that specializes in these shared operational concerns is vital. And as you might infer from the name, this group is itself composed of two subgroups. Infrastructure is about enabling product teams, and Reliability is about providing a first line of defense when it comes to triaging production incidents.
How you manage your cloud architecture will have a direct impact both positive and negative on your cloud environment. Avoid common pitfalls by enforcing the best practices and fuel the success of your cloud environment by establishing how to approach security, management, and governance. Compliance specialists and security managers will need to establish routine reviews to ensure a secure cloud environment. Cloud architects, developers, and engineers should work together to find opportunities for optimization. Your executive sponsor must maintain open communication with stakeholders and leadership.
- While these sorts of metrics have their place, hybrid-ready infrastructure teams need to be measured against business outcomes, such as customer adoption.
- As the company and system complexity grows, such a team tends to move from being able to have deep positive impact on everything to making a lot more shallow contributions.
- Capturing the $1 trillion value up for grabs in the cloud, however, has proven frustratingly difficult for many companies.
- These are all important aspects of keeping the lights on and the company’s name out of the news headlines.
- This group is responsible for handling common low-level concerns, underlying subsystems management, and realizing efficiencies at an aggregate level.
Silos make traditional infrastructure operating models incompatible with agile and cloud-ready infrastructure. For I&O to be responsive and fast, it must be organized based on the infrastructure products it supports rather than by roles. To do so, companies must build agile product teams made up of people with relevant areas of expertise, including product owners, solution architects, infrastructure and software engineers, and security specialists.
Announcing Cloud Entitlement Visibility, Anomaly Detection, and Threat Correlation For AWS
A common characteristic of a binary approach is that “fully supported by SRE” generally means that a given service or workflow is jointly owned by SRE and developers, including on-call duties, after some onboarding process. In this post, we’ll cover how different implementations of SRE teams establish boundaries to achieve their goals. We describe six different implementations that we’ve experienced, and what we have observed to be their most important pros and cons. Keep in mind that your implementations of SRE can be different—this is not an exhaustive list. Fragmented lines of responsibility create confusion about who should be doing which tasks. It’s not uncommon, for example, to find dozens of IT infrastructure specialists on a production-incident resolution call because no one is certain who owns the task.
Cloud Engineering might be closest to what most would consider a conventional operations team. In fact, we used to refer to this group as Cloud Operations but have since moved away from that vernacular due to the connotation the word “operations” carries. This group is responsible for handling common low-level concerns, underlying subsystems management, and realizing efficiencies at an aggregate level. We’ll continue using AWS to demonstrate, but the same applies across any cloud provider.
Some sets of roles seem to overlap such as security manager and compliance specialists or engineer and architect. However, you must properly clarify the tasks assigned to each person to ensure efficiency. This separation ensures that no one on the team gets bogged down with part of the system they are not qualified for.
The executive sponsor is the person who will take responsibility for the success of the project and make sure that you meet your deadlines and deliverables within budget and without sacrificing quality. They are also responsible for creating an environment, interfacing with a project manager, that will enable teams involved in data migration to cloud to meet their goals. This team structure assumes that development and operations sit together and operate on a singular team – acting as a united front with shared goals. Occasionally called “NoOps”, this is commonly seen in technology companies with a single, primary digital product, like Facebook or Netflix.
Visualize your entire cloud architecture
The magnitude and complexity of building the new IT infrastructure operating model requires careful orchestration and coordination. As such, companies often set up a transformation office , led by a senior executive, such as the chief information officer or the head of infrastructure, to steer the effort. While the TO should include the standard functions of a good project-management office—such as setting goals and boundaries, planning, and tracking progress—it must reflect the greater scope of the effort. That means, for instance, working closely with HR to hire the right talent, collaborating with developers and business sponsors to deliver outcomes, and bringing in people with sufficient domain expertise to manage complex decisions.
Setting the standards for configuring and securing cloud resources may demand greater participation from security-minded cloud engineers, along with business leaders with detailed compliance insights. The trick is to match the skills and mindsets of cloud team members with the specific needs of the project. But no matter how good they are, public-cloud providers won’t be able to displace the essential role that internal-infrastructure devops organization structure teams play. From achieving superior TCO in some instances to satisfying very specific use-case needs, internal-infrastructure teams are in a position to add unique value and maintain their critical role in a multicloud environment. To do so, however, they’ll need to improve demand and capacity planning, rationalize configurations, embrace digital service operations, and take a more strategic approach to sourcing.
They use established key performance indicators to measure costs, availability, productivity and other actionable aspects of the cloud project. Project managers are also excellent troubleshooters, able to recognize and resolve problems before they cause delays or blow the budget. DevOps as an external party is where companies use a DevOps consultant or DevOps team for a limited period of time to assist development and operations teams move towards the first two team structures mentioned . On a day-to-day basis, the cloud operations engineer will be tasked with creating processes for measuring system effectiveness and identifying areas for improvement. The most successful CloudOps engineers will work hard to stay abreast of new technologies in order to choose the right tools for orchestration and the best tools for compliance audits and reporting. Cloud operations teams play a critical role in creating an organization-wide culture of continuous governance.
Phase 3: Governance and Automation
This article is a complete Cloud Migration guide to illuminate your way through moving your data to a cloud system. Shana is a product marketer passionate about DevOps and what it means for teams of all shapes and sizes. She loves understanding the challenges software teams face, and building content solutions that help address those challenges. If she’s not at work, she’s likely wandering the aisles of her local Trader Joes, strolling around Golden Gate, or grabbing a beer with friends. Another ingredient for success is a leader willing to evangelize DevOps to a team, collaborative teams, and the organization at large. It doesn’t have to be someone with “manager” in their title, but anyone willing to convince skeptical team members to start bridging the gap between their team and an outside team, whether it be developers, operations, or a platform team.
Therefore, this group must walk the fine line between providing developers with enough flexibility to be productive and move fast while ensuring aggregate efficiencies to maintain organization-wide throughput as well as manage costs and risk. This can look like providing a Kubernetes cluster as a service with opinions around components like load balancing, logging, monitoring, deployments, and intra-service communication patterns. Infrastructure Engineering should also provide tooling for teams to manage production services in a way that meets the organization’s regulatory requirements. ProCoders’ teams involved in migration to the cloud are here to help you with all of your needs, providing you with access to cloud architects, engineers, system administrators, security managers, etc. We offer a suite of services designed to help you navigate the virtual world and move your business forward.
Kitchen Sink, a.k.a. “Everything SRE”
They may also be called a cloud software engineer, cloud security engineer, cloud systems engineer, cloud network engineer, or a database manager. Developers that specialize in cloud projects understand specific cloud resources, services, architectures and service-level agreements in order to create scalable and extensive software products. A cloud project may involve multiple software development teams, each focusing on a particular aspect of the project — be it the user interface, network code or back-end integration. In many infrastructure organizations, capital expenditures are often split across a large number of suppliers, leading to transactional relationships that reduce economies of scale and limit scope for co-innovation.
An Infrastructure Organization Model
But we have seen companies that do so simultaneously improve resiliency, labor productivity, and time to market by 20 percent or more. One B2B service provider that carried out this transformation experienced a 60 percent reduction in change failure rate while reducing labor spend by 30 percent. There tend to be two schools of thought at two different extremes when it comes to this depending on peoples’ backgrounds and experiences. Oftentimes, developers will want more control over infrastructure and operations, having come from the constraints of a more siloed organization. On the flip side, operations folks and managers will likely be more in favor of having a separate group retain control over production environments and infrastructure for various reasons—efficiency, stability, and security to name a few.
There are manybenefits to cloud migration, including increased scalability, flexibility, and cost savings. However, there are also challenges to consider, such as the complexity of the migration process and the need to adapt to a new operating environment. In order to successfully migrate to the cloud, it is important to carefully plan and executeeach step of the migration process, including assessment, planning, execution, and ongoing management.
How to start and assess your journey, and then assessing the SRE implementation that best suits your needs based on the information we shared above. It can help with further scaling an existing SRE organization’s positive impact by being decoupled from directly changing code and configuration . It may result in lack of standardization between teams, and/or divergence in practice. As the company and system complexity grows, such a team tends to move from being able to have deep positive impact on everything to making a lot more shallow contributions. There are ways to mitigate this phenomenon without completely changing the implementation or starting another team . Create a hub of centralized documentation that everyone on the team can easily access.